"We can now communicate easily within our team without interrupting each other with phone calls or clogging each other's email inbox."
"We signed up mainly for the file manager feature as it was hard to find something that is offered locally in Australia. We literally have 20 file boxes in Serendesk that replace our 20 filing cabinets we once had stored in our office."
"It was very easy getting started. There's no need to roll out new IT hardware or servers. We signed up for a free trial which gave us a month to see if it was the right fit for us. Recommended."
"With Serendesk I've found that instead of having 15 things floating around in my mind at the end of the day I can enter them as tasks and properly switch off at knock-off time knowing that they will be there tomorrow."
"Our organisation constantly interacts with clients via email and phone. One of our main issues was having to clear our email inboxes when we reached our storage limit. We struggled to find a way to keep a permanent record. Sometimes we were taking hours to find an archived email when we needed it. Serendesk has allowed us to store all of client interactions and easily search them later. Mostly they take seconds to find now."
"Serendesk has made me one happy manager. I can easily send requests for work to my employees, quickly create and allocate tasks during meetings, instantly see progress on work, and I'm notified when a task I have allocated is completed. I could do none of this before. I can also run reports to see our activity over the year and more easily determine if we are meeting kpi's."